Privacy Policy – Solar Canada Education and Certification Division
Effective Date: 2025-11-12
At Solar Canada (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you create a student account, enroll in our courses, and use our educational platform.
1. Information We Collect
When you create an account or register for training, we may collect:
- Your name, email address, phone number, and mailing address
- Payment information (processed securely through our payment provider — we do not store credit card details)
- Enrollment and course activity data, including progress, completion, and certifications
- Communications you send to us (emails, support requests, etc.)
2. How We Use Your Information
We use your information to:
- Create and manage your student account
- Process course registration and tuition payments
- Provide access to online classes, learning materials, and certification services
- Communicate updates, reminders, and support messages
- Improve our training programs and website performance
- Comply with regulatory or NABCEP reporting requirements (when applicable)
3. Data Protection and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. All online payments are encrypted and processed through secure, PCI-compliant systems.
4. Sharing of Information
We do not sell or rent your personal information.
We may share limited information only with:
- Accrediting bodies (e.g., NABCEP), to verify course completion or certification eligibility
- Service providers who support our operations (such as payment processors or learning management systems) — all bound by confidentiality agreements
- Legal authorities, if required by law
5. Your Rights
You may:
- Access and update your personal information through your student account
- Request deletion of your account or data (subject to record-keeping obligations)
- Unsubscribe from promotional communications at any time
To make a request, please contact us at [email protected].
6. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes. Any updates will be posted on our website with a revised effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Solar Canada – Education and Certification Division
Email: [email protected]
Website: www.solarcanadapro.ca